After Sales Service

Flowspec Luokai offers all services to create customers more value. Timely, excellent and professional after-sales service is our promised and provided. You can receive complete sets of services for the projects in time, such as technical documents, drawings, product manuals, production schedules, production/inspection control plan, etc. You can also get professional services from technically professional personnel including quality follow-up of sold products, site unpacking & inspection, installation guide, debugging and technical training.
We have a competent and powerful team for valve maintenance & consultation, well equipped and high positioned. Complete quality system, effective operation and good teamwork guarantee customers timely, superior and professional services, which include the following service capacity:

●  Operation-Guarantee

1. Evaluating influence of installation pipeline technique & construction results to valves before start-up
2. Identifying valve status after installation
3. Evaluating influence of sweeping results in pipeline to valve seal
4. Participating in operation system debugging before start-up

●  Trouble Analysis and Clearing    

1. Systematically analyzing potential causes to valve failure
2. Comprehensively determining risk assessment during trouble clearing of fault valve

●  Maintenance      

1. Accessories, equipment and maintenance proposals
2. On-line or off-line maintenance
3. Customized maintenance proposals
4. On-line maintenance or guide for valves of oil & gas pipelines
5. Periodic accuracy calibration and maintenance proposal for special control valves
6. Long term record links and periodic follow-up system for valves which are maintained on site. 

●  Site Technical Service         

1. Consultation service on valve and pipeline operation related techniques
2. Valve model selection suggestions and professional design alternatives
3. Assessment on influence of pipeline technology and media to valves
4. Providing professional equipment to help remove factors that influence valve operation

●  Training on Product Use & Maintenance 

1. Professional training courseware
2. Trouble shooting exercise
3. Customized maintenance proposals 

●  Service Commitments

1. Making all employees professionals of valve industry and building a professional and experienced team
2. Offering customers first-class service
3. Establishing long term cooperative partnership with customers and keeping promises